Privacy Policy

1. Data We Collect

We collect information you provide directly:

• Name, email address, and company details via contact forms
• Payment information processed through our payment provider
• Account credentials if you create a client portal account
• Communications and feedback you send us

We also collect usage data automatically: IP address, browser type, pages visited, and referral source through standard analytics tools.

2. How We Use Your Data

• To deliver and improve our services
• To communicate about projects, proposals, and invoices
• To process payments and maintain financial records
• To send service updates (opt-out available for non-essential emails)
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We share data only with service providers who help us operate (payment processors, analytics tools, email providers), and only as necessary to deliver our services. All providers are contractually bound to protect your information.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and access controls. No system is 100% secure, but we take reasonable steps to protect your data.

5. Data Retention

We retain your data for as long as necessary to provide services and maintain business records. Client project data is retained for 24 months after engagement ends. Contact form submissions are retained for 12 months.

6. Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of non-essential communications
• Request a copy of your data in a portable format

To exercise these rights, contact us at hello@ayira.xyz.

7. Cookies

We use essential cookies for site functionality. Analytics cookies help us understand traffic patterns. You can control cookies through your browser settings.

8. Changes

We may update this policy periodically. Material changes will be communicated via email to active clients or posted on this page.

9. Contact

Privacy questions? Contact us at hello@ayira.xyz.